Support
Support
Contact
Use support@faiatlas.com for help with Artist and Curator workspaces, applications, invoices, payments, or general product questions.
What to include
Include your workspace name, the page involved, and the approximate time the issue happened. Do not include full card details or secret keys in support messages.
Copyright reports
If your message concerns alleged copyright infringement, use the copyright reporting page so the information needed to locate and review the material is included.
Current support scope
Support covers account and sign-in issues, Artist and Curator workspace access, artworks and media, public Artist and Open Call pages, applications and submissions, collector links, invoices, application fees, and supported payments.